Organizational Development (OD)

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BUCAD provides Organizational Development (OD) services to the public and private sector as well as NGOs. Our services include facilitating the development of strategies and initiatives that align, promote, and encourage the improvement of an organisation so it can meet its mission, fully realize its potential and maximize its ability to make positive and lasting contributions to its constituencies. We place equal focus on the development of the individual employee. Services provided cover a wide range of issues and address the following challenges typically faced by organisations:


  • Define, plan and execute strategic organizational change, from both people and systems perspectives.
  • Manage organizational transformations including restructuring, hiring, layoffs, consolidations and acquisitions
  • Align the organisation’s initiatives with its’ vision and mission.

  • Teach performance management strategies and processes, focusing on ways to handle performance challenges, setting clear expectations, and creating development plans.
  • Provide performance-based training and/or coaching to maximize contributions to the organisation
  • Perform "gap analyses" by identifying current skills/abilities and future needs
  • Develop strategies to close performance gaps.

  • Coach individuals to improve their ability to lead and manage
  • Instil the value of innovative leadership within the organisation
  • Teach conflict resolution skills to help leaders resolve and mediate conflict, as well as help leaders recognize the potential for conflict before it arises

  • Improve communication channels within the organisation for productive cooperation and teamwork and to build trust and respect
  • Identify core values and establish interaction ground rules
  • Counsel individuals regarding work place behaviours
  • Lend a "third party perspective" to difficult problems
  • Assess personal work styles and provide coaching on how to integrate all styles for a positive and productive work environment
  • Develop methods for employee recognition to enhance feelings of self-worth and importance.

  • Assess and refine the processes and methods of critical operations
  • Analyse staffing needs and restructure positions, focusing on effective job matches and utilizing positions consistent with their classification and grade level, thereby leveraging human resources in the most cost-effective and efficient manner
  • Examine, target, and redesign organizational processes to become more responsive and efficient.

  • Facilitate the creation of a vision for the organisation’s future mission
  • Analyse the organisation's current state and help establish direction for the future.

  • OD assessments provide organisations with a clear and objective view of the current state of leadership, structure, processes, people and climate issues, often uncovering situations that inhibit complete success.
  • OD assessments reveal the perceptions of "what is." This understanding, along with partnered discussion about future needs and opportunities, creates a sound base for meaningful strategic planning, visioning and/or mission definition.
  • OD activities reaffirm that our most important resource is people. A talented and dedicated workforce is essential to reaching full potential. By developing employees' skills and knowledge, organisations realize gains in productivity and efficiency. Improved employee competencies, coupled with a collaborative environment and strong leadership, produce desired goals.
  • Complementing the importance of people is a necessity for efficient organizational structures and processes and well-designed jobs. OD assessments identify areas for improvement, while ensuring connectivity to customer needs, organisation’s objectives and mission.